Content of the workshop on Professionalism and Communication Workshop – 17th July 2023

During the workshop, we explored various verbal and non-verbal communication techniques that are vital in establishing meaningful connections with our clients and colleagues,

In particular we covered:

  • Effective verbal and non-verbal communication techniques
  • How do we actually listen as an individual
  • Active Listening and the 4 R’s model and how we can improve our listening skills

To download the notes from the workshop, click on:

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